Product Powerhouse
Product Powerhouse was created to support product-based business owners, from handmade products to digital products, and everything in between. On this podcast, we chat about what it's really like to run an online shop. We publish weekly episodes covering e-commerce marketing, web design and all things Shopify. We celebrate successful shop owners and chat with experts in the e-commerce industry! Product Powerhouse is hosted by Erin Alexander, a Shopify Expert and design agency owner. She's helped hundreds store owners build, grow, and scale their online business. If you're ready to build an online shop that feeds your family and fuels your passion, you'll love listening to this podcast.
Product Powerhouse
Dos + Don'ts of asking for Customer Reviews
Fun fact: 56% of all shoppers read more than 4 reviews before they make a purchase. That’s why episode 43 of the Product Powerhouse Podcast is about the dos and don’ts of asking for customer reviews.
In this episode of the Product Powerhouse Podcast, I’m sharing the importance of asking your customers for reviews and actionable steps you can take right now to set up an automated process that asks your customers for you.
Some of the talking points I go over in this episode include:
- Viewing customer reviews as data to improve your business and not take the information too personally.
- The best Shopify app for automating the review process.
- How to handle a negative review and the value behind publishing negative reviews and your response as to how it was resolved.
- How many times should you ask a customer to review your product?
- Reviews and SEO- how do they intertwine?
Reviews are good for driving sales, building trust, help boost your SEO, and it can also problem-solve for both your customers and your business. So be sure to tune in to all the episodes to receive tons of practical tips on growing your product shop and to hear even more about the points outlined above.
Thank you for listening!
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CONNECT WITH ERIN ALEXANDER:
Connect with Erin:
Product Powerhouse Community
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DIY Shopify Course
Product Powerhouse Website